With A&E Factory service you get:
- Experience — We service all major brand appliances, lawn & garden equipment, consumer electronics, fitness equipment, power tools and much more.
- Expertise — We make over 2 million service calls each year, using our GPS-equipped mobile fleet.
- Comprehensive Service — We provide nationwide service and have a team of over 3,400 highly trained repair technicians ready to provide you with a consistent repair experience.
- A uniformed repair technician with official ID — All technicians are company employees and undergo stringent security and background checks.
- Prompt courteous service — Our technicians leave the work site as clean as they found it.
- Fully-stocked vans with the most frequently used parts — Our goal is to do the job right the first time.
- Flexible scheduling options — We offer customers maximum flexibility including real-time, one-call scheduling 7 days a week from 6:00AM (central time) to midnight (central time) via phone or online and Saturday service at no extra charge.
We service all major brands, no matter where you bought them, and our technicians are equipped with the latest technology, including hand-held computers with wireless access to technical diagrams, satellite routing, and a GPS-equipped fleet. We invest millions in on-going training each year to ensure our technicians are thoroughly familiar with the latest product developments.
You can depend on us for the necessary product knowledge and technical resources to get your product fixed right.
For customer service issues please call 1-800-862-9226.