About Us
A&E Factory Service is a nationwide product repair service provider that supports your business objectives by delivering a consistent and satisfying experience for your customers. A&E provides national coverage, single point of contact through state of the art call centers, technology rich infrastructure, centralized billing and administration.
As a national repair service provider A&E understands, supports and respects the relationship between your brand and your customers. We not only protect your brand image, we actually enhance it. We provide a comprehensive range of services, and you can customize your program to suit your company’s specific needs.
We offer:
- Experience: We service all major brand appliances, lawn & garden equipment, consumer electronics, fitness equipment, power tools and much more.
- Expertise: We make over 2 million service calls each year, using our GPS-equipped mobile fleet.
- Comprehensive Service: We provide nationwide service and have a team of over 3,400 highly trained repair technicians ready to provide you with a consistent repair experience.
We work closely with our clients to understand the specific issues that their business and customers face. Collaboration is an ongoing process between A&E and our clients to make identified improvements a reality and we encourage active participation from clients to ensure their goals are met.