A&E Factory Services is committed to ensuring our customers and associates are safe. We are following CDC recommended safety guidelines regarding coronavirus COVID-19. If you need to reschedule your service event, please go to the Check Status link on this page or call 1-800-905-9505.

A&E for Original Epuipment Manufacturers

As a manufacturer you face unique challenges when selecting a repair service provider. Your customers’ loyalty is dependant on a repair experience that reflects on your company’s commitment to quality. A&E understands the importance of representing and reinforcing your brand image to your customers. By outsourcing your repair service to A&E, you can be confident that you’ve enlisted an extension of your business that shares the highest standards of professionalism, efficiency and expertise.

A&E Advantages:

  • Help minimize product returns by relying on our technicians’ advanced product knowledge and training
  • Over 3,400 highly trained technicians who understand your products and have undergone thorough security and background checks for all technicians
  • Detailed repair invoicing helps you track product failures
  • Help control your repair/replace metrics
  • Integration of your parameters into our Call Centers
  • Definition and implementation of your training requirements
  • Refurbishment and ISO compliant calibration programs available

For more information download our Original Equipment Manufacturer information sheet.

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