A&E Factory Services is committed to ensuring our customers and associates are safe. We are following CDC recommended safety guidelines regarding coronavirus COVID-19. If you need to reschedule your service event, please go to the Check Status link on this page or call 1-800-905-9505.

A&E for Retailers

A&E provides repair service programs for retailers, customized to enhance customer loyalty and increase efficiency. We understand that service and repair are critical elements in the customer lifecycle and that our performance and professional expertise can have an impact on your relationship with your customers. By partnering with A&E you can focus on your core business while ensuring you are represented to your customers with the highest standard of conduct, efficiency and expertise.

A&E Advantages

  • Help minimize product returns by relying on our technicians’ advanced product knowledge and training
  • Limit repair inventory in your retail stores by leveraging store stock repair capability
  • Over 3,400 highly trained technicians who understand your products and have undergone thorough security and background checks for all technicians
  • Single point of contact simplifies the repair process, help control costs
  • Help control your repair/replace metrics
  • Integration of your parameters into our Call Centers
  • Definition and implementation of your training requirements
  • Authorized for major appliance brands

For more information download our Retailers information sheet.

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