A&E Factory Services is committed to ensuring our customers and associates are safe. We are following CDC recommended safety guidelines regarding coronavirus COVID-19. If you need to reschedule your service event, please go to the Check Status link on this page or call 1-800-905-9505.
A&E Service Technician

Technology-Rich Infrastructure

Investing in state-of-the-art technology resources can be an expensive and difficult undertaking. By partnering with A&E, your organization can leverage our significant investment in the latest high-performance service technologies.

A&E supports your business with:

  • Real-time routing and capacity management
  • Satellite communications via wireless hand-held PCs
  • Online repair schematics and technical diagrams
  • GPS-equipped fleet
  • Parts inventory management and protection
  • State-of-the-art customer call centers
  • Centralized billing systems

Repair Technicians

Our 3,400 professional repair technicians are trained and certified in the latest repair technologies. They represent your organization with the combination of skills, methodologies, professionalism and experience that your customers deserve. You can depend on us for the necessary product knowledge and technical resources to support your business

Your customers will experience:

  • A uniformed repair technician with official ID—all technicians are company employees and undergo stringent security and background checks.
  • Prompt courteous service—our technicians leave the work site as clean as they found it.
  • Fully-stocked vans with the most frequently used parts—our goal is to do the job right the first time.

Ready To Get Started?