A&E Factory Services is committed to ensuring our customers and associates are safe. We are following CDC recommended safety guidelines regarding coronavirus COVID-19. If you need to reschedule your service event, please go to the Check Status link on this page or call 1-800-905-9505.

To speak with a customer service representative


Mailing Address

Attn: A&E Executive Solution

1560 Cable Ranch Rd.

Bldg. A

San Antonio, TX 78245

To help us better serve your needs in the future, please take a moment to fill in the form below to tell us about your repair service experience.

Your Information
  1. What item was repaired?*
    (check all that apply)

  2. Please describe your repair service*

  3. How would you like to be contacted by A&E?

  4. What is the best time to contact you?